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LivingSocial.com Complaint - Bekhair - Hair coloring in salon
LivingSocial.com Complaint

LivingSocial.com Complaint

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Bekhair - Hair coloring in salon


Eek!!! Was exactly what you'd say if you saw the mess Rebecca made of my hair color. I had gone to Rebecca 4 or 5 times for color touch ups on my long medium blonde hair. She had always done a very nice job UNTIL Dec. 3, when I went in for a simple root touch up. Rebecca NEGLIGENTLY mixed up black dye which she put on my roots & worked through about 2/3 of my head. She didn't notice at that point. She went through the entire color process allowing the color to fully set---still didn't notice. Finally when she rinsed my hair she realized that she had grabbed the wrong tube of color and part of my hair was now colored black!
She tried to fix it by applying full head highlights, which has left a black ring of hair surrounding my face, the crown of my head looking dark with patches of gray (and my hair was not gray before) and about 1/3 of my hair toward the ends are the original beautiful blond color I had when I walked in her door.
Rebecca did not call me the next day to see how I was doing. I left her a very blunt voice mail describing the MESS SHE MADE of MY HAIR & how horribly, horribly ugly it is. I told her I planned to seek out a specialist to correct this disaster and would be sending her the bill. She responded my sending me a text stating that she felt she should have the chance to fix it herself. SHE HAD HER CHANCE! In fact, Rebecca has refused to take responsibility for HER NEGLIGENCE to focus on getting my hair repaired unless I subject myself to her plan and let her do the color----really!
This is truly a case of BUYER BEWARE.
Since Bekhair is part of the independent salons located at Mosaic in Kirkland I have little recourse other than to pay for the correction elsewhere and recovery the costs through small claims court--- a huge hassle that could have been avoided if she had simply stepped up to do the right thing.
You can see pictures of her horrific work at Bekhair on YELP


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