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LivingSocial.com Complaint - LivingSocial Australia - Terrible customer service, misleading fineprint - Voucher for 2 course lunch for 2 persons - Wahwah Lounge
LivingSocial.com Complaint

LivingSocial.com Complaint

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LivingSocial Australia - Terrible customer service, misleading fineprint - Voucher for 2 course lunch for 2 persons - Wahwah Lounge


The "fine print'/ terms of use are not specific, and misleading. They claim it's “implied. I purchased a voucher for lunch for 2. I went to the cafe on sunday and was not allowed to use it on the weekend. The fine/print only said "Bookings available monday-friday" and "bookings essential", which they claim is specific enough to imply that it can't be used on weekends. I work Mon-Fri and so do all my friends. I asked for a refund and they refused.

Terrible customer service (from the manager too)in Australia. Did not care about customer feedback.


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Comments


LSCustomersupport says: (7 years ago)
 0
Sorry that you we're unhappy with the response from our Australian Team. Given the circumstances of your request, as you have been advised you are not eligible for a refund due to misunderstanding the deal terms, The credit that has been offered to you still remains available and if you would like to take up the credit please email us au.help@livingsocial.com.au



LSCustomersupport says: (7 years ago)
 0
Sorry that you we're unhappy with the response from our Australian Team. Given the circumstances of your request, as you have been advised you are not eligible for a refund due to your misunderstanding of the deal terms, The credit that has been offered to you still remains available and if you would like to take up the credit please email us au.help@livingsocial.com.au



LSCustomersupport says: (7 years ago)
 0
Sorry that you we're unhappy with the response from our Australian Team. Given the circumstances of your request, as you have been advised you are not eligible for a refund due to misunderstanding the deal terms, The credit that has been offered to you still remains available and if you would like to take up the credit please email us au.help@livingsocial.com.au



LSCustomersupport says: (7 years ago)
 0
Sorry that you we're unhappy with the response from our Australian Team. Given the circumstances of your request, as you have been advised you are not eligible for a refund due to misunderstanding the deal terms, The credit that has been offered to you still remains available and if you would like to take up the credit please email us au.help@livingsocial.com.au




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