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LivingSocial.com Complaint - Merchants Beware! Do not ruin your business!
LivingSocial.com Complaint

LivingSocial.com Complaint

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Merchants Beware! Do not ruin your business!


Living Social is horrible to their merchants. I am a salon owner who also used them to market my new salon. I ran once with no problem until the end after it expired. They refunded 4 customers after the deal expired for what? Well one customer had her voucher stolen so yes she deserved a refund, one customer was 30 minutes late when I offered to reschedule her eventhough her voucher had expired she refused with an attitude, and one lady "forgot" she hasn't used her voucher. I have no control over the decisions living social makes when it comes to refund but why are you taking away from the money you owe me! Do customers know we only get 50% of a 50% off service. You do the math. $40 pedicure 50% off equals $20 50% split equals $10 minus product cost and paying your employee. The owner comes out making $0! Who's gonna pay the bills now! I gave Living Social one more chance and boy do I regret it! I had over 250 call the last week to make an appointment and they couldn't get it before it expired. Of course they were upset but customers need to take responsibilty for using their voucher in a timely fashion. Living Social did not back us up and make customers use the face value but gave them refunds and had the nerve to threaten with "if you go over the refund amount from your 20% we owe you we will invoice you" I will NEVER I mean NEVER run a deal with them again! Beware all merchants they don't care about your business they just want your money! Don't do it!!!!!!!


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Comments


Woga says: (5 years ago)
 0
i have told LS never to refund any vouchers with out my permission..they do call me now if a customer wishes a refund to give my side of the story,,easy fixed




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