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LivingSocial.com Complaint - Payless Airport Parking sold through Living Social - Payless Car Rental
LivingSocial.com Complaint

LivingSocial.com Complaint

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Payless Airport Parking sold through Living Social - Payless Car Rental


I thought I had left in plenty of time for the airport but hit a lot of construction and traffic jams. By the time I was near the airport, I knew I was cutting the time close so I called Payless to see how long their service would take. I was told a shuttle would be waiting for us and leave as soon as we were ready. Neither was true. We had to wait 5-10 minutes for the shuttle. As we were leaving, pulling out of the parking lot, the woman at the desk radioed the driver to turn around and pick up another group. We begged him to bring us, that we would miss our flight. He didn't even respond - just turned around, parked, and got out of the van. We asked the people to please hurry because we were going to miss our flight. They told us we should have left earlier, then complained the entire trip about being rushed. Turns out we did miss our flight by 1 minute. I tried to call the manager when we got home but the phone kept ringing. I called back to ask if he has a voice mail and was put on hold for 5 minutes, told he was busy, and left my name and number. He never even called me back.
There are plenty of places to park at the airport and I have to believe none of them are worse than this place.


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