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LivingSocial.com Support Ticket - Rude Customer Service and Miss Leading Services

LivingSocial.com Support Ticket

Rude Customer Service and Miss Leading Services

Created By: Kumar2605's Picture Kumar2605 Last Reply: Kumar2605's Picture Kumar2605
Priority Level: [Emergency] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0

My name is Kumar and I bought an item online from the Stupid Living Social on the 2nd June 2014. Until now i did not get my item. Every time I call the customer service will tell me they are not sure when they can deliver the item. My order number is #16130672. I spoke several customer service and all them are rude,not friendly and refuse to help the customer.

I spoke to the Team Leader name Bharathi she refuse to acknowledge my complaint or to take any further action. All she ask me to wait for the item. When I ask for her ID she refuse to give me. She said any complaint can only make to the Living Social company and not to her. Then i spoke to Ruthra she also was very rude and refuse to transfer the call to manager. Everytime I call their Manager Daniel is meeting and this guy never return my call. I dont what type of manager who don't care about the customer complaint. Ruthra without my permission when and transfer my money RM89 to Living Social credit which I did not authorise. I did not get my item and now my money they transfer to their credit. Do you accept me to still do business with LivingSocial after this. I want my money back immediately or I am going to the presss. Please someone who are profesional from Living Social to call me at 012-6017383 - Malaysia. Since your Manager Daniel is so busy then the CEO of the comapany in which he can't give me call back.


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